1.1. Welcome to Y2G Pte. Ltd, with its registered office at 160 Robinson Road, #14-04 Singapore, 068914 with UEN number 202331267M. These Terms of Use apply to your use of Y2G’s web and mobile games and other offered content, websites and any related services (including servers, software and infrastructure) (hereinafter the “Service”). Use of the Service is also governed by Y2G’s Privacy Policy, which are incorporated herein by reference and can be found here.
1.2. Please read these Terms of Use carefully before you use the Service. By installing, using or otherwise accessing the Service you agree with the applicability and content of these Terms of Use as well as the applicable privacy policy. Certain parts of the Service, such as webpages or portals where you can download games or pay for in-game credits, may include additional terms and conditions from us or our suppliers, licensors or other third parties, that supplement these Terms of Use. By using those services, you agree to comply with such additional terms and conditions. If you do not agree to the Terms of Use, the applicable Privacy Policy or additional terms and conditions, do not to use the Service. 2. REGISTRATION AND ACCOUNT 2.1. Subject to your agreement and continuing compliance with these Terms of Use and any other relevant policies and terms and conditions, Y2G Pte. Ltd. grants you a non-exclusive, non-transferable, non-sublicensable, revocable limited license subject to the limitations below to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.
Y2G Pte. Ltd. offers a great variety of games on its portals. These games are free to play unless indicated otherwise. However, you are solely responsible for any costs you may incur using the Service through any wireless or other communication service. In certain games you may purchase virtual items (such as a virtual game element or virtual coins) or a subscription to download a game. For the processing of any payments on Y2G Pte. Ltd. Sites or any other platform, Y2G Pte. Ltd. may use third party payment providers as set out in Section 6.
2.2. You may create an account on the Service (“Account”). By creating an Account, you confirm that you are 16 years of age or older.
2.3. A username is a unique identifier either selected by you or provided by us, and is used to identify you on the Service. You may only have one account on the Y2G Sites and one account per game. Y2G Pte. Ltd. reserves the right to delete any of your accounts, in case you have multiple accounts. You may not sell, rent or give away your Account, create an Account using a false identity or information, or on behalf of someone other than yourself. Please notify us immediately if your Account has been unauthorized accessed and modify your login details immediately. You are solely responsible for maintaining the confidentiality of the login details, and for any purchases made through your Account, whether or not authorized by you. If you provided us with contact information, you shall keep it accurate and up-to-date. You shall only use your Account for non-commercial purposes.
2.4. Y2G Pte. Ltd. reserves the right to terminate and permanently deactivate your Account if it has been inactive for 180 days. In case of deactivation, we have no obligation to retain or provide any data or content related to, or refund any payments made through your (former) Account, and we may allow another user to register and use your former username. We also have no obligation to remove any public data, content, or other information that you uploaded or posted on the Service. 2.5. Without limiting any other remedies, Y2G Pte. Ltd. may limit, suspend terminate, modify, or delete accounts or access to the Service or portions thereof if you are, or Y2G Pte. Ltd. suspects that you are failing to comply with the Terms of Use or for any actual or suspected illegal or improper use of the Service, without notice to you. Y2G Pte. Ltd. is under no obligation to compensate you for any losses or results related to this, including but not limited to any benefits, privileges or virtual items associated with your use of the Service.
Y2G Pte. Ltd. reserves the right to determine what conduct it considers to be in violation of the Terms of Use or otherwise outside the intent or spirit of these Terms of Use. Y2G Pte. Ltd. reserves the right to take action as a result, which may include terminating your Account and prohibiting you from using the Service in whole or in part. 6. VIRTUAL ITEMS AND IN-GAME PURCHASES 6.1. Within certain games on the Service you may purchase a limited, personal, non-transferable, non-sublicensable, revocable license for virtual items (such as a virtual game element or virtual coins), game progress, or a subscription to (download) a game (hereinafter together referred to as “Paid Services”), provided that you have registered an Account on the Service. You may only purchase Virtual Items from us or our authorized partners through the Service, and not in any other way. Y2G Pte. Ltd. may manage, regulate, control, modify, eliminate or change the price of virtual items and/or services at any time, with or without notice. Y2G Pte. Ltd. shall have no liability to you or any third party if Y2G Pte. Ltd. exercises any such rights. The transfer of virtual items is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, you shall not sell, redeem or otherwise transfer virtual items to any person or entity, including but not limited to Y2G Pte. Ltd., another user or any third party. Any purchases via the Service require you to enter into an agreement with either Y2G Pte. Ltd. or the relevant Payment Service Provider (“PSP”) to carry out the payment (you will see on the payment screen which PSP you are concluding the transaction with). As a parent/legal guardian you are responsible for any payments made via credit card or other payment instrument (e.g. phone, SMS, Paypal) on the Service by a minor. 6.1.1. If the agreement is entered into with a PSP, Y2G Pte. Ltd. will never be held responsible for the communication between you and the PSP, and all information that you exchange with the PSP will be subject exclusively to the privacy policy and/or other terms and conditions of that PSP. Some PSP’s allow preapproved recurrent payments and you agree to any terms and conditions that such PSP may set out for such recurring payments. For the avoidance of doubt, Y2G Pte. Ltd. is not, and will not become a party to your agreement with an PSP. By using a PSP for payments on the Service you indemnify Y2G Pte. Ltd. against reclaimed payments or other claims the PSP may have as a consequence of the non-performance of payment. In the event you pay via credit card, you may opt to enable the 1-click payment option if offered by your credit card provider. By enabling this option and using it you agree to all terms and conditions set by the payment provider and your credit card provider for the use of this option. Y2G Pte. Ltd. accepts no liability for the use of this payment option. 6.1.2. All information that we receive from you in the context of payments and supplying services on the Service are subject to the relevant Y2G Pte. Ltd.’ privacy policy. You agree to pay all applicable taxes and costs associated with your Account or anyone using an Account registered to you. 6.2. If you purchase Paid Services via the Service, you will have no right to cancel your purchase and claim back any payments as your use commences upon supply, regardless of the moment your first spent your virtual items in a game. 6.3. Y2G Pte. Ltd. and/or its licensors may manage, regulate, control, modify or eliminate Paid Services at any time, with or without notice. Y2G and/or its licensors shall not be liable to you or any third party in such event. 6.4. Once a payment has been made for a Paid Service via the Service, there is no right to a refund. Y2G Pte. Ltd. reserves the right to cancel and delete all, or a part of (the balance of) the Paid Services you purchased on the Service if: you have not used your Account for 180 consecutive days, as referred to in 2.4 above; if we do no longer offer the content or Service that the (balance of) the Paid Services relates to, subject to prior notice by Y2G Pte. Ltd. to that extent; you fail to comply with these Terms of Use.
There is no right for refund or other compensation for unused Paid Services in this respect.
If a Paid Service becomes unavailable following a transaction but prior to download, your sole remedy is limited to a refund of the price paid for the unavailable virtual product. If technical problems prevent or unreasonably delay delivery of your virtual product, your exclusive and sole remedy is either replacement or a refund of the price paid, as determined by Y2G Pte. Ltd..
We will accept your return of products that are not virtual products (e.g., virtual goods, subscriptions and game progress are virtual products) purchased through the Service as long as the products and packaging are returned in their original condition within thirty (30) days of shipment to you. When we ship you physical products, we will include a return authorization form that you need to enclose along with anything you send back to us. Virtual products are non-refundable, and non-returnable except, in our sole and absolute discretion. 7. PROPRIETARY RIGHTS 7.1. The Service includes a variety of content, marks, data, works, and material of Y2G Pte. Ltd. and third parties (hereinafter together referred to as the “Content”), including but not limited to logo’s, trademarks, look & feel, trade names, software, games, layouts, information, text, data, music, video, images, scripts, designs, graphics, button icons, instructions, and illustrations.
Unless otherwise specified in writing, all Content is owned, controlled, or licensed by Y2G Pte. Ltd. or its licensors. All Content is copyrighted under copyright laws and/or other intellectual property laws protecting it from unauthorized use. The Trademarks, the logos and designs may not be used without Y2G Pte. Ltd. express written permission. You agree not to copy, redistribute, publish or otherwise exploit any Content in violation of the intellectual property rights of Y2G Pte. Ltd. or any other third party.
Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other proprietary rights in the Account. All right in and to the Account are and shall remain owned and inure to the benefit of Y2G Pte. Ltd.. 7.2 We may make Content available for you to download or use. Such Content will be subject to the terms of the license agreement that accompanies it. If there is no license agreement presented to you with the Content, then the following license, in addition to the other terms of these Terms of Use, shall govern your use of such Content. We grant you a personal, nonexclusive, nontransferable, limited license to install the Content on any single computer or device. The Content is protected by copyright and other intellectual property laws and treaties and is owned by us or our licensors. You may not sell or redistribute the Content. You may not incorporate it or any portion of it into another product. You may not reverse engineer, decompile, or disassemble the software or otherwise attempt to derive the source code (except where expressly permitted by law). You may not modify, adapt, or create derivative works from the software in any way or remove proprietary notices in the software. You agree to abide by all laws and regulations regarding your use of the Content. You may not authorize or assist any third party to do any of the things prohibited in this paragraph. We may automatically check your version of the Content and update it to improve its performance and capabilities. If you shut down the Content during an automatic update or otherwise interfere with the installation of the update, the content may be damaged and/or cease to operate. 7.3 The Service is continuously evolving and Y2G Pte. Ltd. may require that you accept updates to the Content and the Service. Such update may take place with and without notification. 8. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY 8.1 We provide the Service ‘AS IS’, with all faults and as available. We and our licensors make no express warranties or guarantees about the Service. Y2G Pte. Ltd. is not obligated to supply any support whatsoever. To the extent permitted by law, we and our suppliers disclaim implied warranties that the Service is merchantable, of satisfactory quality, accurate, timely, fit for a particular purpose or need, and non-infringing. We do not guarantee that the Service will meet your requirements or will be error-free, reliable, without interruption, or available at all times. We do not guarantee that the results that may be obtained from the use of the Service (including any support services) will be effective, reliable, or accurate or will meet your requirements. We do not guarantee that you will be able to access or use the Service (either directly or through third-party networks) at times or locations of your choosing. No oral or written information or advice given by a representative of Y2G Pte. Ltd. shall create a warranty. We may discontinue or change any service or feature of the Service at any time and without notice. You may have additional consumer rights under your local laws that this contract cannot change and that Y2G will adhere to. 8.2. Your sole and exclusive remedy for any dispute with us is to discontinue your use of the Service. In no event shall our liability (or the liability of our parent company or our suppliers) for any and all claims relating to the use of the Service exceed the total amount of payments that you made to us during the six (6) months immediately preceding the event giving rise to the dispute. You acknowledge and agree that if you have not paid anything to Y2G Pte. Ltd. during such time period, your sole remedy (and Y2G Pte. Ltd. exclusive liability) for any dispute with Y2G Pte. Ltd. is to stop using the Service and to deactivate your Account. If such remedies are deemed insufficient under any applicable law, Y2G Pte. Ltd. liability is instead limited to the lesser of 500 Euros or the minimum amount required by law. Y2G Pte. Ltd., ITS AFFILIATES, SUPPLIERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO YOUR ACCESS TO AND USE OF THE SERVICE AND YOUR RIGHTS UNDER THESE TERMS OF USE OR ANY APPLICABLE ADDITIONAL TERMS, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Y2G Pte. Ltd. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Because some countries, states, or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such countries, states, or jurisdictions, our liability (and the liability of our parent and suppliers) shall be limited to the extent permitted by law. 8.3. We make no representation that any Service is appropriate or available for use in locations outside Singapore. If you choose to access the Service from a location outside Singapore, you do so on your own initiative and you are responsible for compliance with local laws.
The foregoing does dot prejudice the limitations of liability and the indemnifications, elsewhere in these terms conditions. 8.4. If in your view any copyright or other intellectual property right (“IP right”) that you may have is being infringed by/on the Service, please inform us of hereof immediately, thereby providing us with: the electronic or physical signature of the owner of the IP right or the person authorized to act on the owner's behalf. a description of the IP right that you claim has been infringed and a description of the infringing activity. identification of the location where the original or an authorized copy of the copyrighted work exists, for example the URL of the website where it is posted or the name of the book in which it has been published or in case of a registered brand name, an excerpt of such register evidencing the registry. if you are not the owner of the IP right, a copy of a license in which you are granted the right to use and to protect such IP right. identification of the URL or other specific location on this site where the material that you claim is infringing is located; this information must be specific enough in order to enable us to localize such material. your name and full contact details. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. 9. INDEMNIFICATIONS Except for, and without prejudice to your full liability and indemnification obligations set forth in this Agreement, Y2G Pte. Ltd. shall not be liable for any lost profits, or any form of special, incidental, indirect, consequential or punitive damages arising out of or related to this agreement.
Upon a request by us, you agree to defend, indemnify, and hold harmless us and our parent and other affiliated companies as well as any respective employees, contractors, officers, directors, and agents from all liabilities, claims, and expenses, including attorney's fees that arise from your use or misuse of the Service. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.